Questions to Ask Your Window Salesperson

Looking for a reliable company for Portland, OR windows? It starts by asking a lot of questions. Here is a list of questions you should prepare to use before you sign a contract with any window company.

How Long Have You Been In Business?

When it comes to windows, experience is everything. And the longer a business has been in operation, the more experience and credibility they have. This means less risk to the customer. Instead of a younger company, you should try to find window installers with a minimum of 20 years in the business.

Do You Have Samples of Previous Work?

Not only should reliable window companies be willing to show you photos of their successful installations, but also provide a long list of happy customers you can use as references. These samples of previous work will show you exactly what your new windows project might look like. It will also help set your expectations for the job.

Do You Have Proper License and Insurance?

Paperwork is also important. Legally, window companies must be licensed, bonded, and insured. This way, as a customer, you know you are working with true professionals and are protected against losses.

What Products do You Offer?

There is no point in moving forward with a window company if they do not offer the types of products you are looking for. So it is important to confirm that window companies offer the brands and styles of windows you want. You also want to make sure they stand by their products.

Can I Get a Detailed Quote?

When getting a quote on replacement windows, it is important to know exactly what the cost includes. There are some window companies that will nickel and dime their customers for every little thing. And at the end of the installation, customers get hit with additional costs and unexpected fees. This is an unsavory practice. When you get a quote from a reliable company it will have a detailed invoice of all the fees and expenses, including the cost of labor and the disposal of old windows—no surprises.

Can You Tell Me About Installers?

Professional window companies do not use third-party contractors for their installations. Instead, they hire their own installation crews. They also make sure their team gets training directly from the manufacturer to guarantee their products and their service.

What is the Warranty Coverage?

When working with a window company you want to find a business that stands by the products they provide as well as their installation service. This will be reflected in the warranty coverage. Some replacement window warranties are limited and some are true lifetime warranty coverage.

How Long Will The Project Take?

It is important to pin down the timeline from start to finish. There are still some uncertainties with the market, even now. And there will be unforeseen delays. It can be frustrating. So make sure you ask upfront and get as much information as you can before committing to a certain company.

Ready to move ahead with Portland, OR windows? Now is the time to contact our company for a quote on new windows.